About Quavexa

At Quavexa, we offer lighting designed for a range of residential spaces and interior settings.

Our collection includes chandeliers, pendant lights, wall lights, and related lighting products, giving customers different ways to shape the look and atmosphere of their spaces.

We believe choosing lighting should feel considered rather than complicated. That is why we focus on presenting useful product information, straightforward purchasing terms, and accessible customer support throughout the shopping experience.

Lighting for Thoughtful Interiors

Lighting does more than illuminate a room. Its scale, placement, and style can influence how a space feels and how its other design elements come together.

Quavexa gives customers a place to explore lighting options for different rooms, layouts, and design preferences while reviewing the relevant product information before making a purchase.

Our range includes:

  • Chandeliers

  • Pendant lights

  • Wall lights

  • Related lighting products

Because individual products may differ, customers should review the relevant product page for available specifications, dimensions, features, and other applicable product details before ordering.

A Clearer Shopping Experience

We want the information surrounding a purchase to be as easy to understand as the products are to explore.

Our approach focuses on:

  • Clear product information

  • Transparent shipping terms

  • Accessible return and refund information

  • Clearly presented payment options

  • Consistent store policies

  • Helpful customer support

This allows customers to review the information relevant to their purchase before completing an order.

Shipping with Quavexa

Quavexa currently ships within the United States and provides free standard shipping.

Our standard estimated delivery time is 12–21 business days, consisting of:

  • Handling time: 3–5 business days

  • Transit time: 9–16 business days

Our order cut-off time is 5:00 PM (GMT-5), Monday–Friday.

Delivery timelines are estimates rather than guaranteed arrival dates.

After an order has shipped, tracking information is sent by email with a tracking link.

For complete information about processing, delivery estimates, tracking, and shipping terms, please review our Shipping Policy.

Returns, Exchanges & Refunds

Return requests may be submitted within 30 days from the date of delivery.

Returns and exchanges must be reviewed and approved before a product is sent back. Return shipping is free for approved returns and exchanges, and Quavexa does not charge a restocking fee.

If a return is approved, we will provide the applicable return instructions. Returned products are inspected within 1–3 business days after receipt, and approved refunds are processed within 10 business days after inspection and approval to the original payment method.

Exchanges are available for eligible products.

Please do not send returns to our Operating Address unless specifically instructed to do so as part of your approved return instructions.

For complete eligibility requirements and return procedures, please review our Return & Refund Policy.

Here When You Need Assistance

Our customer support can assist with questions about:

  • Lighting products

  • Existing orders

  • Shipping and tracking

  • Returns and exchanges

  • Refunds

  • Order cancellations

  • Billing and payment methods

  • Quavexa store policies

When contacting us about an existing order, please include your order number and the email address used to place the order so we can locate the correct purchase information.

Contact & Business Information

Store Name: Quavexa
Operating Address: 158 Bakers Path, South Yarmouth, MA 02664, United States
Contact Email: info@quavexa.com
Operating Hours: 8:00 AM–7:00 PM (GMT-5)
Business Days: Monday–Friday
Expected Response Time: Within 48 business hours

The address above is Quavexa's Operating Address and is provided for business identification and transparency. It is not automatically a return destination. Please follow the approved return instructions provided by Quavexa before sending any product back.