Contact Us
We are here to help with questions about our lighting products, orders, shipping, returns, payments, and store policies.
At Quavexa, we are committed to providing clear information and dependable customer support. Please contact us when you need assistance with an order or would like more information about our chandeliers, pendant lights, wall lights, and related lighting products.
Customer Support Information
Store Name: Quavexa
Address: 158 Bakers Path, South Yarmouth, MA 02664, United States
Email: info@quavexa.com
Operating Hours: Monday – Friday, 10:00 AM – 5:00 PM (GMT-4)
Expected Response Time: Within 24 business hours
How We Can Help
You may contact us regarding:
- Order status and tracking information
- Shipping and estimated delivery questions
- Returns, refunds, exchanges, and cancellations
- Billing and payment questions
- Product information for chandeliers, pendant lights, wall lights, and related lighting products
- Questions about our store policies
When contacting us about an existing purchase, please include your order number and the email address used to place the order. This will help us locate your order and respond accurately.
Response Time
We respond to customer inquiries within 24 business hours during our regular operating hours.
Messages received outside our operating hours will be reviewed on the next business day.
Thank you for contacting Quavexa.