Billing Terms and Conditions

Last updated: July 23, 2026

These Billing Terms & Conditions apply to purchases made through Quavexa. They explain our accepted payment methods, transaction currency, billing-information requirements, and related purchase terms.

Accepted Payment Methods

Quavexa accepts the following payment methods:

  • Shop Pay
  • Apple Pay
  • Google Pay
  • PayPal Wallet
  • Visa
  • Mastercard
  • American Express
  • Diners Club
  • Discover

Customers must select one of the payment methods available during checkout.

Transaction Currency

All product prices and transactions are displayed and processed in United States dollars (USD).

Customers should review the product price and final order total displayed at checkout before completing a purchase.

Payment Authorization

By submitting an order, you authorize the payment method selected during checkout to be charged for the final order total displayed before purchase.

An order may not be completed when the selected payment method cannot be authorized or accepted.

Billing Information

Customers are responsible for providing accurate and complete billing and contact information during checkout.

Before submitting an order, please review the following information:

  • Billing name
  • Billing address
  • Email address
  • Payment information
  • Selected payment method
  • Final order total

Incorrect or incomplete information may prevent payment authorization or affect order processing.

Payment Processing

Payment information must be entered through the payment options presented during Quavexa’s checkout process.

For your protection, do not send complete payment-card information through email or the website contact form.

The payment methods disclosed on this page should match the payment options displayed and available during checkout.

Order Confirmation

After an order has been successfully submitted, customers should review the available order-confirmation information for accuracy.

Please contact us promptly if the order confirmation contains an incorrect email address, delivery address, product selection, or other order information.

Changes or cancellations are available only when they can be completed before shipment.

Pricing Transparency

Quavexa is committed to presenting clear product prices and purchase terms.

Before completing a purchase, customers should review:

  • Product prices
  • Transaction currency
  • Shipping cost
  • Final order total
  • Selected payment method
  • Applicable shipping and return terms

The amount displayed during the final checkout stage is the amount submitted for payment authorization.

Shipping Overview

Quavexa currently ships within the United States.

We provide free standard shipping on all orders.

Our standard delivery schedule is:

  • Order cut-off: 6:00 PM (GMT-4), Monday–Friday
  • Handling time: 3–6 business days
  • Transit time: 6–12 business days
  • Estimated total delivery time: 9–18 business days

Tracking information is sent by email with a tracking link after shipment.

Please review the full Shipping Policy for complete shipping and delivery information.

Returns, Exchanges, and Refunds

Return requests must be submitted within 30 days from the date of delivery.

Returns and exchanges must be reviewed and approved before products are shipped back. Customers should not return a product before receiving approval and return instructions.

For approved returns and exchanges:

  • Quavexa provides a free prepaid downloadable return shipping label.
  • The customer downloads, prints, and attaches the label to the return package.
  • Quavexa covers the cost of the approved return label.
  • There is no restocking fee.
  • Returned products are inspected within 1–3 business days after receipt.
  • Approved refunds are processed within 10 business days after inspection and approval.
  • Refunds are issued in USD to the original payment method.

Exchanges are available for eligible products, subject to availability.

Please review the full Return & Refund Policy before requesting a return or exchange.

Privacy Information

For information about the handling of personal information, please review Quavexa’s Privacy Policy.

Contact Us

For questions about billing, payment methods, charges, or an existing order, contact us using the information below.

Store Name: Quavexa

Address: 158 Bakers Path, South Yarmouth, MA 02664, United States

Email: info@quavexa.com

Operating Hours: Monday–Friday, 10:00 AM–5:00 PM (GMT-4)

Expected Response Time: Within 24 business hours

When contacting us about an existing purchase, please include your order number and the email address used to place the order. Do not include complete payment-card information in your message.